Female Head Therapist

Experience

-Must have a minimum of two (2) years SPA Head Therapist experience

Conduct

-Maintan SPA standards, policies and procedures

-Maintian a high standard of appearance and personal hygiene at all times.

-Be courteous to customers and other members of staff at all times.

-Be adaptable and accountable for all actions

-Shows respect to diversity by using etiquette language and at work place

-Recruit, train and develop a high performing, well motivated team of therapist who deliver consistently high standards.

-Define and implement service standards, systems and procedures.

-Deliver a high standard of treatments personally.

Product Development:

-Review and develop SPA menu of treatments to reflect market, customer demand, local opportunities and recommend changes/additions/ development to manager

-Continually look for new ways to expand the business by Innovating and developing new treatments and services

-Review and develop retail range of products to meet customer needs

Sales Marketing

-Promote SPA treatments to all weddings functional meetings and conference groups

-Maximize SPA retail sales in the SPA at the main reception

Treatment Area

-Have the day to day responsibility for equipment products, cleanliness and hygiene of all treatment areas

-Maintain stock levels in treatment rooms and not to exceed levels set in place

Treatments

-Perform all treatments as per SPA treatments menu

-Develop the range of treatments, products and services offered by the SPA in conjuction with agreed suppliers

-Maximize SPA profitability through:

1. Promoting sales, in house and conjunction with marketing and reservations

2. Building repeat purchase

3. Efficient procedures and systems

4. Well controlled staff costs/staff utilization which is manager according to customer’s demand

5. Good negotiation and strong control on costs and stock management

6. Very high quality of treatments which are superbly and consistently delivered and good value for money.

7. Strong retail sales

8. Follow treatment SOPs set out by the manufacturer

9. Be aware of all treatments offers and any promotions at any given time.

Training

-Adhere the training as set down by manufacturer

-Attend and lead all training courses as deemed necessary by SPA management

Others

-Female with age not above 40 years old

-Be responsible for achieving revenue targets as set by the SPA management

-Assist with customers and members demonstrations and events

-Perform any other duties deemed reasonable by SPA management

-Manage all aspects of product ordering for the entire SPA including retail and professional products

The salary for this position is open for negotiation.: