Duty manager

Salary: As per company standards

Location- UAE Abu Dhabi

Reports to: Spa manager

Gender : Female

– Purpose of position: Maximize revenue generation of spa. Effectively interact with customers and ensure high service quality maintain spa

– Major Responsibilities: Revenue generation, Customer service and retention, Inter team cooperation, Adhere to defined SOP for ( data capturing, reports etc.), Spa maintenance

– Key performance Indicators:

Revenue: 50%

Customer service Retention: 30%

Adherence to Sop: 20%

– Qualification Experience: Graduate with at least 3 year experience

– Skills Qualities: Effective communication and Sales skills, Active listening and soft skills, Social perceptiveness, Coordination, Service oriented, Negotiation, Flexibility, Detail oriented.