Key Responsibilities:

• Support the efforts of partners like Insurance companies in client servicing requirements
• Actively solicit and gather customer feedbacks in order to improve service levels.
• Act as the primary channel for receiving complaints from customers, insured groups and payers
• Provide administrative support to the departments and prepare promotional / training materials as assigned.

To qualify:

• The candidate must hold a diploma / bachelors degree in business administartion
• 1-2 years of experience in a similar customer service role is preferred.
• Knowldge about medical insurance industry is a plus.
• Must be fluent in english. Computer literacy is essential for the role.
• Should be qilling to work in Oman and travel to UAE based on business demands 

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