· Responsible for the management of the diet offices and the day to day operational delivery of the business processes provided.

by the CBORD food service information system including menu planning, nutritional analysis, implementation, monitoring and evaluation of the CBORD system.

· Develop and maintain appropriate database supporting all CBORD modules.

· Review, recommend and perform changes required to the system to meet the day to day business requirements and future business needs.

· Provide staff training on the CBORD food service information system and assign and maintain user groups and system

documentation.

· Review and maintain nutritional information of all food products, seeks and recommend new products to maintain or enhance nutritional quality.

· Lead menu development (e.g. new menus, seasonal menus etc.) and ensure nutritional analysis of all diet is completed accurately and nutritional information is maintained.

· Represent the department as required on regional CBORD user group conferences, Client corporate committees, task forces and teams.

· Make presentations on departmental initiatives as required.

· Lead the development, implementation, maintenance and integration of the CBORD food service information system and acts as an expert resource consultant to CBORD users across the sites.

· Analyze and maintain database supporting system solutions by establishing quality checks and verification points for database accuracy, ensure data-entry accuracy during the database building phase.

· Design and implement training for all end users on the CBORD modules and the CBORD generated management reports and develop appropriate end user training documentation.

· Maintain familiarity with industry developments and advancements and recommend course of action for their application within the Client account.

· Communicate and document all system failures, unusual delays, financial impacts and impacts to patient care.

· Demonstrate effective working relationships with technical, operational, clinical, vendor and client and staff.

· Work in collaboration with Company IT department and CBORD to provide system and database functionality support to end users, troubleshoot system and database issues and test system upgrades and enhancements prior to implementation.

· Manage diet office’s staffing, process and meal delivery system related to CBORD to ensure efficiency.

· Evaluate new products and services, e.g. menu items or technology for potential application within the Client account.

· Develop, implement and maintain system backups and emergency recovery procedures for the department.

· Perform other duties assigned by the management.

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