Key Outputs:
• Collect appropriate amount of blood by vein puncture or dermal puncture for the specified test.
• Select appropriate collection system for specified tests.
• Perform correct labelling of all specimens.
• Responsible for transporting specimens back to the laboratory in a timely manner.
• Effectively and professionally interact with patients, visitors, peers and other health care professionals.
• Perform the processing and handling of specimens for the appropriate laboratory departments.
• Observe and follow all safety regulations.
• Perform and maintain quality assurance procedures.
• Apply and relate laboratory terminologies and abbreviations to the major areas of the clinical laboratory.
• Continuously learn the current trends in health care
• Educates and trains staff members on phlebotomy techniques.
• Report to Head of Department the operational and disciplinary matters if needed.
• Assist the department head in planning and developing policies and strategies within the department.
• Perform other related duties.
• Monitoring patients during the phlebotomy procedure, and identifies and reports any clinical concerns.
• Maintaining confidentiality at all times.
• Documenting all intervention in appropriate format
• Comply and support clinical audit processes within the service and report on these as agreed.
• Communicate professionally with patients, family member and other medical personnel to obtain information for laboratory records, explain procedures, and clarify orders and status.
• Be actively involved in the quality improvement activities within the Department
• Adhere to Infection Control and Health and Safety measures
• Ensure disease prevention and health promotion for patients, families/community.
Requirements:
• HAAD/ DHA license as Lab Technician /Phlebotomist or HAAD Passer or HAAD licensed/ Passer as RN with experience as Phlebotomist
• Minimum six (6) months program in Medical Laboratory Sciences / Certificate in the field of Health Science of minimum of one (1) year
• Minimum of one (1) year practical experience as a phlebotomist
• Excellent interpersonal and communication skills with a tactful manner when working with people.
• Good command of written and spoken English language; knowledge in Arabic is preferred.
• Organized and able to work methodically.
• Presentable and professional attitude as well as a confident and enthusiastic personality.
• Able to effectively work under pressure.
• Critical thinking skills
• Able to relate to people from different cultural backgrounds
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